If you are not completely satisfied with your purchase when it arrives, or if there is a discrepancy in your order, please retain all documentation and packaging and start your return here. Items purchased online can also be returned in our store locations.

Online purchases will be accepted for a full refund when returned in their original condition within 30 days of delivery, and accompanied by the original sales invoice. Refunds will be issued to the purchaser in the same form of payment used for the original sales transaction. Refunds will not be issued for watches received as gifts. Engraved styles are not eligible for returns or refunds. Credits cannot be issued until merchandise being returned is received.

Please note that the Movado Company Store does not assume any responsibility for return packages that are lost, stolen, or mishandled.